If you feel that your item arrived damaged or has an error, please let us know immediately. We are happy to return it for a different item, or issue a full refund within 60 days of the ship date. To get in touch with us concerning a return or cancellation, please email us to support@talisa.com.

RETURN POLICY

You may return most items. We are happy to replace it for a different item, or issue a full refund within 60 days of the ship date. Your return must be in its original condition and undamaged. if an error occurs on our end, we will remake the piece free of charge or issue a refund.

We will not accept returns for certain items under any circumstances, including:

  • Any item that is returned more than 60 days after delivery.
  • Any item that is not in its original condition, is damaged, or is missing parts, original tags/labels, or that is not in its original packaging.

CANCELLATION POLICY

If you would like to cancel your purchase, please contact us at support@talisa.com.

Cancellations will be processed on the day we receive your cancellation request. Your refund approval can take up to 7 days.

Damages

if your item is damaged within 60 days of your order date please email us at support@talisa.com and we will do our best to help you

Talisa Jewelry reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please email us: support@talisa.com.

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