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Frequently Asked Questions

How can I check the status of my order?

You can quickly and easily check the status of your order in your Talisa Account. Simply login to your account first. Click on the ‘My account’ link on the bottom bar of the homepage. Once you are logged in click on “My Orders” in the menu list on the left hand side of the page.

If you haven't created an account with us you can go into the link below to fill in your information and check the status of your order: https://www.talisa.com/sales/guest/form/

I received the tracking link, but it's not working

If the link is not yet active when you receive our email, please allow 24 to 48 hours for the system to update. Tracking numbers need time to become activated by the carrier's tracking system.

What is the VIP membership?

It is a flexible membership program with many exclusive perks. You can read more about its benefits at the link: Talisa VIP program.

How do I skip a month?

Go to My Account > My VIP Membership and press 'Skip the month'. You can use this option only before the 6^th of the month.